443: Bourbon Summit #4
We are making a few changes that we think will provide a different way to experience Crack The Customer Code.
We are making a few changes that we think will provide a different way to experience Crack The Customer Code.
Companies should prepare training for their employees, and leaders should learn in advance what works and what doesn't.
When leaders foster working environments that permit individuals to be unique amongst their peers, they achieve better business outcomes.
The one thing we've learned about 2020 is that we could never have predicted the year.
Clare Muscutt is recognized as one of the most prominent and valued millennial voices in CX. She is an international consultant, keynote speaker, and soon to be author.
In this episode, you'll learn how to improve your focus. The key is to try and stay persistent for a while, and you could see the benefits very soon!
When leaders foster working environments that permit individuals to be unique amongst their peers, they achieve better business outcomes.
How leaders can support their retail employees in this angry world.
Why should we do self-service, how can you do it, and how can you incorporate it into customer experience?
How can we think about the customer journey to make sure that all customers are as comfortable as they can be?