Welcome back to Crack the Customer Code! With so many changes in the world of customer experience, expect the upcoming season to be jam-packed with important knowledge, insights, and opinions you’ll want to hear.

“We are all facing change like we never have before.”

Tune in for this brief introduction to the new season of the show where Jeannie and Adam will tell you what to expect. And don’t worry, the first interview is coming soon!

“Even the metaphors are changing!”

In this episode, you’ll learn:

  • Introduction to the new season
  • What to expect from the new spring season
  • The topics that will be covered in this season

Listen To This Episode



Take care of yourself and take care of your customers.