Sometimes we all need to have some fun! Welcome to our third Bourbon Summit! For those not aware, it’s when we simply sit down, take a glass of our favorite bourbon, and relax. We don’t know where the conversation will go, but that’s precisely where the fun lies!
Our conversation takes us to the realm of those annoying LinkedIn spam messages. They’ve got a lot worse in recent times, don’t you agree? Everyone has an opinion on this, and especially on social media etiquette. We’re here to give you ours, but ultimately, it’s up to you, so listen to your gut and be you!
“What’s worse? LinkedIn spam or robocalls? It doesn’t matter as everyone loses here.”Share this episode
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Consumers are very skeptical today, and they have the right to be. We might not agree on everything, but we agree on that! But what about you? Join us on our journey today and then tell us how you feel about the topics we’ll cover.
“You have to be authentic with who you are and what you are comfortable with.”Share this episode
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Give your team the customer service training they deserve
Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook. Then — using the principles from our book Be Your Customer’s Hero — gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.
- Experience Investigators™ post, How to Create the Best Customer Experience Solutions
- Customers That Stick® post, Adam Toporek’s 3S Customer Service Process
- Episode 250: (Tip) Speed Up Your Customer’s Experience
- Episode 329: Be a Customer Experience Change Agent
- We’re on C-Suite Radio! Check it out for more great podcasts
Take care of yourself and take care of your customers.