passive income

Adam and Jeannie interview Mark Podolsky about keeping customers happy while maintaining a passive income.

About our guest

Mark J. Podolsky (AKA The Land Geek) is widely considered the Country’s most trusted and foremost authority on buying and selling raw, undeveloped land within the United States.

He has been actively investing in Real Estate and Raw Land since 2001 and has completed over 5,000 unique transactions. Investing is a comfortable form of passive income for many; those interested in trying their hand at investing in the stock market themselves may want to check out this website – https://www.sofi.com/invest/. The stock market is definitely a popular investment option. Lots of people around the world seem to be attracted to the stock market, it’s a widely used trading market. Especially if you’re to consider that there are many trading platforms such as you can find hier that can allow beginner and novice traders to look into different shares or ETF options to invest in. People are able to get passive income from the stock market, especially if they fully understand how to use the market properly. People can learn about the stock market by reading about how to buy shares in south africa, or wherever they live. This will help them to make more passive income. That’s one example of passive income, there are others. Another popular investment option is real estate, often done through the 1031 exchange process, or through direct purchases.


Mark’s company, Frontier Equity Properties, LLC, is an A+ rated BBB real estate company. Those looking to emulate a similar level of success may want to begin looking at how to get started in real estate investing to kickstart this new venture. When beginning in real estate, it might be worth looking at a fixer-upper property that might need some work doing. These homes are usually cheaper, giving the investor more money to spend on renovating the property. The more renovation that’s done, the more the property should be worth. Simple additions to the home, like installing a plastic decking board area, can add significant value to the property when you go to sell it on. Real estate is all about choosing the homes with the most potential, not the ones that are already done to a high standard.

Mark has achieved this level of success largely due to his core business philosophy – “Happy Customers Guaranteed.”

Mark is the host of one of the top rated podcasts in the Investing Category on iTunes aptly titled The Best Passive Income Model and The Art of Passive Income. He is also the host of the Land Geek Podcast- Work Smart. Earn More. Learn How.

Connect with Mark

Can you happy customers and passive income coexist?

Earning a passive income is a dream most of us have, but so few of us can do this in a sustainable way. How can you automate most of your workflow while still delivering a great customer experience?

Today’s guest not only survived, but triumphed over the real estate crash of 2008. Instead of closing shop like so many others, he used the changing landscape as an opportunity to break the mold and connect with customers in better ways.

“I’ve automated as much as I can, but then I’ve given that personal touch.” @Landguru

Click To Tweet

A recognized thought leader in maintaining passive incomes, Mark shares some great tips for entrepreneurs and leaders who want to earn a passive income while focusing more on what matters most to them in life. For some entrepreneurs, cryptocurrencies are an attractive passive income method. Many of them will purchase Bitcoin from Zipmex, for example, and then learn how to make more money from that investment. Bitcoin seems to be a popular investment currently, so more people should consider looking into that.

Find out how Mark Podolsky balances automation with personalization and how they tie to his bold philosophy of “Happy Customers Guaranteed.” Plus, he clues us in on some of the best automation tools he uses to help personalize the experience, outlines some of the vital traits of successful leaders, and ties them together with inspiring stories. Listen in!

Interview highlights:

  • Mark gives us some background, then explains how he guarantees happy customers. [3:13]
  • Why is Mark known as The Land Geek? [7:08]
  • What has changed since the real estate crash of 2008, and more importantly, how did Mark survive it? [9:20]
  • How does Mark balance automation with personalization for better overall customer experiences? [15:00]
  • Mark shares some of the common threads among the many successful leaders and entrepreneurs he’s interviewed on his own podcast. [19:00]

Listen To This Episode!

Sponsor Message:

re-training

Give your team the customer service training they deserve

Want to bring game-changing customer service training to your team? CTS Service Solutions offers a half-day in-person workshop designed to motivate and educate your customer-facing team members. Using energy, excitement, and interaction, our workshop helps frontline teams embrace a customer-centric outlook. Then – using the principles from our book Be Your Customer’s Hero – gives them the skills and confidence they need to handle any service interaction. Don’t leave your frontline team hanging… Give them the training they deserve. Learn more at customerheroworkshop.com, that is customerheroworkshop.com.

Related content

Take care of yourself and take care of your customers.