Adam and Jeannie share tips for outsourcing customer service without outsourcing your integrity and values.

Outsourcing customer service

Outsourcing has an ambiguous reputation, often being mentioned in negative context. But whether your company needs to scale quickly or has cost restrictions, sometimes outsourcing customer service just makes sense. Luckily there are platforms for you to try in regards to customer service, for example, something similar to Gladly and other customer service platforms.

How do you connect with an outsourcing partner that delivers the right experience to your customers? Can you make sure your customers are receiving the level of service and care you envision?

Putting customer service in someone else’s hands is one thing, but making sure they are the right hands is another! With the tips and suggestions Adam and Jeannie are sharing today, you can find an outsourcing partner that works for you and your customers. Listen in!

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