182: (Tip) Advocating for Customers

Jeannie shares a few simple ways advocating for customers can greatly improve overall experience and what any organization can do to get started. “Who’s advocating for customers in your organization?” No matter how buried you are in day-to-day processes, or how scarce your resources are for customer experience, this is the one question you should … Continue reading 182: (Tip) Advocating for Customers