About Stan Phelps Our guest today is Stan Phelps, a long time friend, who is once again joining us on the show. We are going to continue our talk about the goldfish series. Today, it's time for the Pink Goldfish, his latest book. But what is the pink goldfish? It’s [...]
Is the customer journey dead? According to an article in CMS Wire titled The Customer Journey is Over, it is. However, is that truly the case? Is the customer journey surely over, or is the article just an inflated with a catchy title? Or maybe it's something completely different... “The [...]
About Bill Guertin The sports fan experience is so much more than it used to be. Now it involves the game, the food, comfort at the stadium, and a lot more. It has changed significantly, and it's no longer only about seeing your favorite team win. On this episode we [...]
Meet Your Hosts
To learn more about Adam and what he can do for your organization, visit Customers That Stick®.
To learn more about Jeannie and what she can do for your organization, visit ExperienceInvestigators.com.